Fearless Managed Services
A Managed Service Provider for all of your Information Technology needs – from servers to work stations, from local networking to cloud services, from security to troubleshooting
(618) 726-4000
don't worry. we have a plan.
THE ESSENTIALS Plan
Includes coverage of devices, services, includes comprehensive monitoring and alerting for supported technologies. This coverage includes error/exception monitoring, performance threshold monitoring, historical performance data collection and reporting.
- 24x7x365 monitoring of anything with an IP address
- Customer Portal Access
- Customizable e-mail alerts and communication to key staff
- SNMP Polling
- Dashboards
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THE ENHANCED Plan
Includes Essential Coverage in addition to basic patching, comprehensive monitoring and alerting for supported technologies. Includes advanced monitoring of vendor security patch availability, analysis of security patch necessity and priority, and application of recommended patches for your system.
- Quarterly Business Reviews
- Remote troubleshooting and remediation during normal business hours
- Critical Network Patching
- Full ticketing visibility
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THE COMPREHENSIVE Plan
Includes both Essential and Enhanced Coverage in addition to full coverage of regular maintenance of the technology in question. Proactive management, break-fix and unlimited technical engineering support is included for principal technologies in addition to the majority of daily functions including maintenance.
- Unlimited Priority 1 remote support: 24 x 7 x 365
- Network device configuration backups
- Discounted Engineering-as-a-Service hourly rates
- Documentation of environment
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CUSTOMIZE our Plans FOR a PERFECT FIT
We understand that one size does NOT fit all! It is our goal to customize our programs to give you exactly the services that you need.
That’s what we are here for. Let’s schedule a meeting to evaluate your current systems infrastructure & discuss any issues you are having. This will lay the groundwork to best decide how to improve, secure & streamline your environment.
Of course! Even if you have the perfect system & in-house management in place, we are happy to provide hourly services to help solve difficult issues.
Scalability is one of our specialties. We can ensure that your systems are ready to handle your expanding needs without comprising speed or security.
Stop worrying about the tech.
that's our job.
We Are Proactive
We will know that you have an issue before you do - and we act on it.
Our Partnership
We will care about you, your company, your infrastructure and our relationship.
We Work For You
We will provide a real managed service - not just cash your monthly check.
Our Experience
Our Delivery and Global Operations Support team is the best in the business. Let us prove it.
schedule a meeting today
It has never been easier to get your technical house in order
Website by ChristineBruemmer.com