A Managed Service Provider for all of your Information Technology needs – from servers to work stations, from local networking to cloud services, from security to troubleshooting

0 %
Industry Knowledge
0 %
Customer Service
0 %
Responsiveness
0 %
Happy Clients

One Step Ahead

NextGen Managed Services

As the region’s top managed service provider, we offer comprehensive programs, services and solutions, which blanket your entire enterprise infrastructure, including: collaboration, data center and network.

 

  • Fully Customizable Programs
  • High-Touch Customer Experience
  • Local, Senior Engineers

STOP WORRYING ABOUT THE TECH. THAT'S OUR JOB.

We are a services company with a stellar reputation in the St. Louis Metropolitan area.

  • St. Louis’ Most Innovative Technology Partner
  • Local Headquarters
  • Local Engineers, Project Management, Customer Support
  • Largest Cisco Delivery Team in St. Louis
  • Culture Focused on Customer Service Excellence

Learn All About Our Leaders

leadership

Dana Steffey

CEO/President

Derek Herbison

Controller

Ryan Kilburn

Director of Operations

we work with you to create the perfect strategy

customize any plan to fit your business

We understand that one size does NOT fit all. Choose from one of our plans or we will customize a program to suit your needs

The Essentials Plan

Coverage of devices & services, error/exception monitoring, performance threshold monitoring, historical performance data collection & reporting.

24 x 7 x 365 monitoring of anything with an IP address
 
Customer Portal Access
 
Customizable e-mail alerts and communication to key staff
 
SNMP Polling
Dashboards

The Enhanced Plan

Essential Coverage, basic patching, comprehensive monitoring & alerting, advanced monitoring of vendor security patch availability, analysis of security patch necessity & priority.

Quarterly Business Reviews

Remote troubleshooting and remediation during normal business hours

Critical Network Patching
 
Full ticketing visibility

The Comprehensive Plan

Essential & Enhanced Coverage, regular maintenance, break-fix & engineering support for principal technologies & daily functions.

Unlimited Priority 1 remote support: 24 x 7 x 365

Network device configuration backups
Discounted Engineering-as-a-Service hourly rates

Documentation of environment

We understand systems

Let us do the work of taking care of the tech so you can concentrate on taking care of your business

What People Say About Us

Client Testimonials

You Deserve the best

Our Technology Experience allows you to concentrate on what matters – your business